Privacy Policy

1. Introduction

Kaizen Innovations LLC (“we”, “our”, or “us”) operates Mindful Trading. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using Mindful Trading, you consent to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, password (encrypted)
• Profile Information: Trading style preferences, settings
• Trading Journal Data: Trade records, notes, performance metrics, chart screenshots
• Payment Information: Processed securely by Stripe (we do not store card details)
• Broker Connection Data: If you connect Webull, device IDs and access tokens (encrypted)

2.2 Automatically Collected Information

• Usage Data: Pages visited, features used, time spent
• Device Information: Browser type, operating system, IP address
• Performance Data: Drill results, lesson progress, accuracy metrics
• Log Data: Access times, error logs, security events

3. How We Use Your Information

We use collected information to:

• Provide and maintain the Service
• Process your subscriptions and payments
• Track your progress and provide personalized analytics
• Send important account and service updates
• Respond to your support requests
• Improve and optimize the Service
• Detect and prevent fraud or security issues
• Comply with legal obligations

4. Data Storage and Security

4.1 Security Measures

We implement industry-standard security measures:

• Encryption: All data transmitted over HTTPS/TLS
• Database Security: Row-level security policies, encrypted sensitive credentials
• Authentication: Secure password hashing and session management via Supabase
• Payment Security: PCI-DSS compliant payment processing via Stripe
• Access Controls: Strict authorization checks on all API endpoints

4.2 Data Retention

We retain your data for as long as your account is active or as needed to provide services. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law.

5. Third-Party Services

We use the following third-party services:

Each service has its own privacy policy governing how they handle your data.

6. Data Sharing and Disclosure

We do NOT sell your personal information. We may share data only in these limited circumstances:

• With Your Consent: When you explicitly authorize sharing
• Service Providers: Third parties that help operate the Service (bound by confidentiality)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, sale, or acquisition (users will be notified)
• Safety & Security: To protect rights, property, or safety of us, users, or others

7. Your Privacy Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Request corrections to inaccurate data
• Deletion: Request deletion of your account and data
• Data Portability: Export your trading journal and performance data
• Opt-Out: Unsubscribe from marketing emails (service emails still apply)
• Restrict Processing: Limit how we use your data in certain circumstances

To exercise these rights, contact us at support@mindful-trading.com or use the settings in your account.

8. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session and keep you logged in
• Remember your preferences and settings
• Analyze usage patterns and improve the Service
• Provide security features

You can control cookies through your browser settings, though some features may not function properly if you disable them.

9. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Material changes will be communicated via email or prominent notice. Continued use after changes constitutes acceptance of the updated policy.

12. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your data: